Now Hiring: Collections Specialist
Location: Midland, TX
Job Summary
--We are seeking a highly motivated and professional Collections Specialist to join our team in Midland, Texas.
--This individual will play a critical role in managing accounts receivable, reducing outstanding balances, and maintaining positive customer relationships while ensuring timely payment of outstanding invoices.
--The ideal candidate will have a strong background in collections and accounts receivable, exceptional communication skills, and the confidence to proactively contact customers regarding overdue accounts.
--We are looking for someone who is not afraid to pick up the phone, have professional yet firm conversations, and effectively secure payment commitments while maintaining a high level of customer service.
Key Responsibilities
- Contact customers via phone, email, and other communication methods regarding past-due accounts.
- Professionally and respectfully negotiate payment arrangements and secure commitments for outstanding balances.
- Follow up consistently on delinquent accounts to ensure timely resolution.
- Review aging reports and prioritize collection efforts based on account status.
- Maintain accurate and detailed documentation of all collection activities and customer interactions.
- Work closely with accounting, sales, and operations teams to resolve invoice disputes and payment issues.
- Research and reconcile customer account discrepancies.
- Monitor accounts to identify collection risks and recommend appropriate action.
- Assist with monthly reporting related to collections and accounts receivable metrics.
Qualifications
- Previous experience in collections, accounts receivable, credit and collections, or related financial roles required.
- Proven ability to confidently communicate with customers regarding outstanding balances while maintaining professionalism and diplomacy.
- Strong phone presence with the ability to professionally and politely demand payment when accounts become delinquent.
- Excellent negotiation, conflict resolution, and customer service skills.
- Strong attention to detail and organizational abilities.
- Proficient in Microsoft Office Suite, particularly Excel.
- Experience working within ERP, accounting, or rental management software is preferred.
- Ability to manage multiple priorities in a fast-paced environment.
- High level of integrity, professionalism, and accountability.
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Stable, growing work environment
- Opportunities for professional development and advancement
- Supportive and team-oriented culture
--If you are a results-driven professional who enjoys building relationships, solving problems, and collecting outstanding receivables through confident and professional communication, we encourage you to apply today.
