IT Project Manager
Department: Information Technology Services
Scope of Work/Function Summary
The IT Project Manager is responsible for managing multiple IT projects simultaneously, ensuring efficient execution through structured planning, resource coordination, and clear communication. This role will oversee all aspects of assigned projects, including scheduling, resource allocation, risk management, and stakeholder coordination to meet project deadlines and objectives.
The items below are intended to describe the general nature and level of work performed by an individual assigned to this position. These are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. The position description is subject to change by the Client as the needs of the Client and requirements of the position change.
Essential Job Duties
- Manage multiple IT projects from initiation to completion, ensuring alignment with business and departmental goals.
- Organize and coordinate project resources, including IT staff, external vendors, and other stakeholders.
- Develop and maintain detailed project plans, schedules, and status reports.
- Facilitate clear and effective communication among project teams, leadership, and stakeholders.
- Track project progress, proactively identify risks, and implement mitigation strategies.
- Ensure projects are completed on time, within scope, and within budget.
- Collaborate with teams to define project requirements, goals, and deliverables.
- Conduct regular project meetings, provide status updates, and ensure all stakeholders are informed.
- Support change management efforts to ensure smooth adoption of IT projects and systems.
- Maintain project documentation, including requirements, timelines, issues, and resolutions.
- Implement best practices and continuous improvement initiatives for IT project management.
- Train end users on new technologies and ensure smooth adoption of implemented solutions.
- Coordinate with the Strategic Communications Office to build and execute internal and external communication campaigns related to IT projects.
- Perform other related duties as assigned.
- Subject to recall 24/7 for critical IT incidents or project emergencies.
Physical and Environmental Conditions
- Ability to sit, stand, and move between office buildings.
- Ability to retrieve files from bottom and top drawers of file cabinets.
- Frequent use of a computer for documentation, analysis, and communication.
Required Qualifications
Knowledge, Abilities, and Skills
- Strong knowledge of IT project management methodologies (Agile, Scrum, Waterfall).
- Experience in managing multiple concurrent IT projects.
- Ability to coordinate and allocate resources effectively across multiple projects.
- Strong organizational, analytical, and time-management skills.
- Excellent written and verbal communication skills for stakeholder engagement.
- Problem-solving skills to identify and address project roadblocks.
- Proficiency in project management tools and software.
- Ability to handle multiple assignments and meet deadlines.
- Experience in coordinating training for end users on IT systems and facilitating technology adoption.
- Ability to develop and execute strategic communication plans in coordination with relevant department
Education, Experience, and Certifications
- If hired directly with the Client, you will be required to obtain a PMP certificate before completing one year from the hire date.
- Bachelor’s degree in business, IT, Computer Science, Public Administration, or related field.
- Four years of IT project management experience may substitute for a college degree.
- Preferred Certifications: PMP, Lean Six Sigma – Black Belt, CSM (Certified Scrum Master), PMI-ACP.
- Municipal or government IT experience is preferred.
- Valid Texas Driver’s License required.
